About ISO 9001:2000
The revised ISO 9001 standard was
developed on a simple process-based
structure. This is a departure from
the previous 20-element structure
used in the 1994 revision of ISO 9001.
The new process-based structure is
more generic than the element-based
approach and adopts the process-management
approach widely used in business today.
Also, the new process-based structure
is consistent with the Plan-Do-Check-Act
improvement cycle used in the ISO
14000 standards on environmental management
systems. The 20 elements previously
contained in the 1994 version of ISO
9001 are clearly identifiable in the
new processed-based structure.
The major clause titles in the revised
standard are: Quality
Management System, Management Responsibility
, Resource Management , Product
Realization, Measurement, Analysis
and Improvement.
The standard is designed to look
at all of the important processes
affecting quality, from the initial
review of contracts received from
customers, to the packaging and
delivery of the finished product.
The intent of the standard is to
provide a universal baseline for
quality management, which can be
used by companies around the world.
The success of this idea is evident;
ISO 9000 has become the most widely
used quality management system in
the world. |
