Service Providers : Reinventing for Success

The slowdown is forcing service providers and vendors to look at technology and innovative business models to reduce operational costs in an ever-changing market environment

GAGANDEEP KAUR

Tuesday, May 05, 2009

Today, telecom operators across the world are under pressure to develop next-generation technologies such as next-generation network, 3G, WiMax, etc, to meet the changing market demands. The situation is compounded by the slowdown which is leading to issues like inadequate liquidity and credit crunch.

“There is a definite interest on the part of service providers in the country to reduce the capital expenditure (capex) as well as operating expenditure (opex). They are looking at various technologies as well as business models to bring down the operational expenditure. There has been a lot of interest in the arena of data centers, contact centers as well as other technologies,” says Vish Iyer, vice president, service provider, West, Cisco India.