| |
 |
 |
 |
- 24x7
Round the clock service.
- Strong support channel of committed
business partners.
- Stand by UPS.
- Quality response.
- 100% original parts.
- Version control.
Service Availability:
| Scope |
Mini
(5 to 20 kVA) |
Micro
(Upto 3kVA) |
| |
UltraCare
Platinum |
UltraCare
Gold |
UltraCare
Silver |
UltraCare
Gold |
UltraCare
Silver |
| Availability
Time |
24x7 |
8x6 |
8x6 |
8x6 |
8x6 |
| Preventive Maintenance
|
4 |
4 |
2 |
1 |
1 |
| Break Down Calls |
Unlimited |
Unlimited |
2 |
Unlimited |
2 |
| PM Schedule |
Tatkal |
Planned |
Planned |
Planned |
Planned |
| Spares Parts |
All
Included* |
Partially
Included** |
N.A |
Partially
Included** |
N.A |
| System Health
check |
Yes |
NA |
NA |
NA |
NA |
| Standby UPS |
Yes |
NA |
NA |
NA |
NA |
| Response Time
|
2
Hrs |
2
Hrs |
2
Hrs |
2
Hrs |
2
Hrs |
| Contract Period |
1
Yr |
1
Yr |
1
Yr |
1
Yr |
1
Yr |
*Except batteries
** Except switch gears, wound compounds
and batteries
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